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My evolution process in becoming a concierge...


"Vivian is an extremely quick learner and found her place in the team after only a few days. She is enthusiastic, communicative, takes initiative and is service minded. It was a great pleasure seeing her take care of our guests. We have learned to know Vivian as a friendly, sensitive, creative, outgoing and caring person who is full of energy and life."


R. de Vries - 2014

General Manager

of Lucky Lake Hostel

"We know Ms. Vivian Rodriguez as a loyal, discreet, adaptable, friendly, reliable, considerate and helpful person at all times. We would particularly like to highlight her cleanliness at work, Her organizational skills, the safety in dealing with our staff, material and our national and international guests as well as her practice-oriented thinking, her technical understanding, her language skills, her enthusiasm and her motivating behavior."


A. Adler - 2018

Director of Human Resources

at Hilton Berlin

“She has excellent foreign language skills, which she was able to use successfully at any time, as well as very good expertise. Ms. Rodriguez was always a resilient employee, whose work quality satisfied us at all times, even with changing requirements. Her personal behavior was always impeccable. In her dealings with superiors, colleagues and employees, she knew how to create a trusting and open atmosphere. Thanks to her friendly and uncomplicated attitude, Ms. Rodriguez was very well liked and appreciated by our guests.”


A. Strafehl - 2020

Human Resources Consultant

at HARBR. hotel

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